Your Step-by-Step Trade-In Checklist for Selling to Visible

by

Are you preparing to sell your device or product to Visible? Having a clear trade-in process can make the experience smooth and hassle-free. This step-by-step checklist will guide you through everything you need to do before completing your trade-in.

Step 1: Gather Your Device and Accessories

  • Locate your device and ensure it is clean and functional.
  • Gather all accessories, such as chargers, cables, and original packaging.
  • Make a note of any damages or issues to disclose during the trade-in process.

Step 2: Check Your Device’s Eligibility

  • Visit the Visible trade-in website or app to verify if your device qualifies.
  • Ensure your device is not reported lost or stolen.
  • Confirm that your device is compatible with Visible’s network.

Step 3: Backup Your Data

  • Save important photos, contacts, and files to a cloud service or computer.
  • Sign out of all accounts, including iCloud, Google, and other services.
  • Perform a factory reset to erase personal data from your device.

Step 4: Prepare Your Device for Inspection

  • Ensure your device is fully charged or has enough battery for testing.
  • Remove any cases or screen protectors if necessary.
  • Take clear photos of your device from multiple angles if required for the trade-in process.

Step 5: Initiate the Trade-in Process

  • Go to the Visible trade-in website or app and start your trade-in order.
  • Enter your device details accurately, including model and condition.
  • Review the estimated trade-in value and terms.

Step 6: Ship Your Device

  • Follow the instructions to receive a prepaid shipping label.
  • Package your device securely, including all accessories.
  • Drop off the package at the designated shipping carrier.

Step 7: Confirm Receipt and Inspection

  • Track your shipment to ensure it arrives safely.
  • Wait for Visible to inspect your device and verify its condition.
  • Respond promptly to any requests for additional information or photos.

Step 8: Receive Your Payment or Credit

  • Once your device passes inspection, receive your payment via your chosen method.
  • If applicable, receive a credit toward your next Visible purchase or bill credit.
  • Keep records of your transaction for future reference.

Following this checklist will help ensure a smooth and successful trade-in experience with Visible. Prepare carefully, follow each step, and enjoy the benefits of upgrading or clearing your device.